We like to think we are the best place to stay in town, but don’t take our word for it! Read on to see what other guests say about us.
Why are Reviews Important?
With hundreds of options, it’s no wonder why travelers rely on reviews when deciding where to stay. Here are a few reasons why guest reviews are important:
- Quality – Hotel reviews give you an idea of the condition of the rooms, the cleanliness of the facility, and the friendliness of the staff. This can help you determine if a hotel is likely to meet your standards and expectations.
- Location: Reviews can also showcase the hotel’s proximity to local dining options and attractions. Browsing Google Maps is helpful, but you can’t beat personal experiences!
- Value: Each traveler has different needs so value is hard to quantify when researching. Reviews share what other guests have experiences so you can better determine if a hotel is a good fit.
Hotel Pommier Awards and Recognitions
Launched in 2020, we started with a belief that we could build a better hotel experience for our guests. We would do the things franchise chain hotels were too lazy to do, and create an experience we would want as travelers. Several years, and many fresh pancakes later, we have been humbled to receive several awards and recognitions:

The Tripadvisor Travelers’ Choice Awards for Hotels recognize the best hotels in the world based on the reviews and ratings of millions of Tripadvisor travelers. Attaining this award is not easy, as hotels must consistently provide excellent service, amenities, and guest experiences in order to earn the high ratings and positive reviews needed to be considered for the award.
The Iowa Living Residents’ Choice Awards recognize the best businesses, organizations, and individuals in Warren County, Iowa. The winners are determined through public nominations and voting. The awards celebrate the people and businesses that make Warren County a great place to live.

Hotel Pommier Reviews
☑️ 100% real and unfiltered guest reviews verified by Trustindex
EXCELLENT
1324 reviews
Posted on Booking![]()
StephanieAugust 24, 2026Verified
☺The common areas look nice. Having a digital check in process was nice, helpful, and easy. ☹We stayed for 3 nights. The sheets had stains. I was able to request a new bedsheet, but when I asked for two extra pillows I was told there were not any extras. The bed was not the most comfortable. There were bugs/gnats in the sink every time the water was turned on. I told the front desk and I tried to pour hot water down the drain. The internet signal was very weak during our entire stay.Posted on Hotels.com![]()
KelliAugust 24, 2026Verified
Clean room, staff was friendly, they recommended a great place to eat. | Liked: cleanliness, staff & service, amenities, property conditions & facilitiesPosted on Hotels.com![]()
RamonaAugust 24, 2026Verified
Noisy street. McDonald's next door with traffic late. Fan in bathroom extra loud. Fan ran with light. Couldn't turn off. Great breakfast and rate for season. | Liked: cleanliness, staff & service, amenities, property conditions & facilitiesPosted on Google![]()
KateAugust 22, 2026
Staff is super nice and breakfast was great. Clean rooms and quiet.
Owner's reply
Thank you Kate! We’re thrilled to hear that you enjoyed your stay and we're happy our team took care of you during your stay. We truly appreciate your kind words and hope to welcome you back again soon. Safe travels until then. -JoycePosted on Google![]()
TeriAugust 21, 2026
Our accommodations were good for the rate charged. The room & bed were vwry comfortable. Shower pressure on 2nd floor was really good. Breakfast was basic, with a few warm options. Coffee was meh, but McDonald's is next door. If you're looking for a healthy, well-balanced meal, find a nearby restaurant - there are several. Our host at check-in, Bobbie, was lovely and took care of us quickly. Loved the "extra supplies" rack. If going through Indianola again, would stay here. The overall mid-range rating is due comfort and service (+) and breakfast (-).
Owner's reply
Hi Teri, I'm truly sorry we didn't earn a 5-star review. We’re thrilled to hear you found your room and shower pressure great and appreciated our amenity cabinet. We’re especially happy to hear that Bobbie provided a warm welcome and efficient check-in during your stay. We’ll be sure to share your kind words with her! We also appreciate your honest feedback about our breakfast and coffee. We’re always looking for ways to improve and will certainly take your comments into consideration. Please reach out to let us know what we can do to earn a 5-star review next time. Thank you for choosing to stay with us, and we’re delighted to know you’d stay with us again when passing through Indianola. We look forward to welcoming you back! -JoycePosted on Hotels.com![]()
AnthonyAugust 21, 2026Verified
Liked: cleanliness, staff & service, property conditions & facilitiesPosted on Hotels.com![]()
WilliamAugust 18, 2026Verified
Beautiful place to stay great staff | Liked: cleanliness, staff & service, amenities, property conditions & facilitiesPosted on Google![]()
KevinAugust 17, 2026
The beds were just a little too firm for my liking. I woke up pretty stiff w/ back soreness. Everything else was perfect, good breakfast and service, clean room.
Owner's reply
Thanks so much for your review Kevin. We are thrilled you had a great stay and apologize about our beds. Mattresses are tough to get right for everyone, but we do our best to accommodate. Please don't hesitate to stop by the desk next time in case we can offer extra blankets or pillows to make your stay more comfortable. Hope you give us another chance to earn a 5-star review. - JoycePosted on Google![]()
MikeAugust 17, 2026
2026 - good place to stay , price is reasonable. Wish they had a covered smoking area. Building and exterior is starting to show its age. Staff is great. Good breakfast.
Owner's reply
Hi Mike, thank you so much for your kind review! We truly appreciate your feedback and suggestions. We are thrilled you had a great stay. We take every step possible to ensure our new amenities give guest a fresh experience so your review means a lot! Hope to see you again soon.Posted on Google![]()
ChadAugust 16, 2026
Very nice place. Updated rooms were perfect. Staff was very friendly and helpful!
Owner's reply
Thank you Chad! We are thrilled you had a great stay. We take every step possible to ensure our new amenities give guest a fresh experience so your review means a lot! Our entire team is super excited about the new hotel so your positive feedback means a lot. We hope we can host you again soon! Safe travels until then. -JoycePosted on Google![]()
MarkAugust 14, 2026
Our stay was great! We were thankful for the hospitality and clean room. The water pressure was awesome and the hotel staff was incredibly friendly and helpful! Donna was amazing and went above and beyond for us. The breakfast was decent with options like waffles, biscuits and sausage gravy, hard boiled eggs as well as some eggs and sausage (although the sausage wasn’t our favorite). There was milk and yogurt available. The coffee was always available and there was a vending machine for other options. The dining area was clean but could’ve used a UV bug light to get rid of the flies. The kids used the game room for ping pong and the disc golf baskets outside were clutch for practicing and warming up. Thankful for our stay and will definitely be back.
Owner's reply
Thank you Mark! Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay, from the clean room and great water pressure to the friendly hospitality. We’ll be sure to share your kind words with Donna, she’ll be so happy to know she made your stay extra special! We also appreciate your feedback about the breakfast sausage and the flies in the dining area. We’ll be sure to pass this along to our team so we can continue improving our guests’ experience. Thank you again for choosing to stay with us, and we can’t wait to welcome you and your family back. Safe travels until then! -JoycePosted on Hotels.com![]()
BrentAugust 11, 2026Verified
Liked: cleanliness, staff & service, amenities, property conditions & facilitiesPosted on Hotels.com![]()
BeverlyAugust 11, 2026Verified
The room was very clean, the staff was friendly and helpful. Breakfast offerings included scrambled eggs, biscuits & gravy, and waffles. There were restaurants within walking distance. | Liked: cleanliness, staff & service, amenities, property conditions & facilitiesPosted on Google![]()
DanielleAugust 10, 2026
We really enjoyed our stay here. We spent a week at the hotel. The staff was great!
Owner's reply
Thank you Danielle! Our entire team is here 24/7 to go the extra mile for our guest, we are happy you were taken care of. We’re thrilled to hear that you really enjoyed your week-long stay with us. and hope we can host you again soon! Safe travels until then. -JoycePosted on Booking![]()
DavidAugust 10, 2026Verified
We Had an Excellent Stay (4 Days) ☺Better than average breakfast, super clean and modern, friendly staff, lots of parking, game room, excellent shower🚿 . ☹The bathroom door needs adjusted.Posted on Google![]()
BrianAugust 9, 2026
No coffee maker in the room. Bathroom door was narrow, hard to navigate. Bed was like sleeping on concrete. Room was clean. Staff was friendly. Breakfast was the typical hotel free breakfast fare. We felt it was overpriced for what we got. Not terrible but not outstanding either.
Owner's reply
Hi Brian! First off, thanks so much for staying with us and sharing your experience. Our team works hard around the clock so your kind comments mean the world. For next time we do have In-room coffee available upon request and we have new mattresses arriving late August! Agreed our bathrooms are on the smaller side, but guests appreciate the separate sink area. We do our best to keep rates competitive but do they fluctuate with demand. Hope we get a chance to host you again soon! Cheers, PriteshPosted on Google![]()
NorthwdsnwaterAugust 8, 2026
We stayed here bc of the convenient location and pet friendly policy. I paid $81 near Atlanta for the dog. That room was only $100 so you can see where they’re all making the margins. I just drove 4,300 miles and appreciated the staff’s desire to make our weeklong stay comfortable and friendly. I imagine all the pet friendly rooms are a bit tired. We generally didn’t eat breakfast bc I can’t look at another crock pot full of coagulated white gravy. And, I hate to say this bc they’re so nice but their coffee dispenser sucks and I won’t drink the coffee. Head on over to Scooters or HyVee for Java. That’s the demographics I guess. Nonetheless, it worked for us and we really appreciated the staff’s help. They are special.
Owner's reply
Thanks again for staying with us and appreciate your message. We strive to deliver a great guest experience and take all guest concerns seriously. We understand your concerns and would like to clarify that our property does have a nightly pet fee, which is a standard charge for guests traveling with pets. I also checked with our housekeeping and Front desk team and we did not find any requests from you for extra towels during your stay. Regarding your other comments, we are sorry to hear that your stay did not meet expectations. We will share your feedback with our team to improve on services such as breakfast. We wish we were given a chance to address your concerns during your stay, unfortunately it's difficult for us to remediate guest issues after check-out. Please do not hesitate to contact us. Thanks for your support! - JoycePosted on Google![]()
CAugust 8, 2026
I stayed with my daughter for one night. When checking in, I did not appreciate how loud the front desk staff shared my room number as there was a suspicious individual behind us in line who left shortly after she said my room number. This made me feel unsafe. The rooms did not have a u lock or similar so this added to the uneasy feeling. The bathroom was small and had hair from the last guest who stayed. I was not very satisfied with my stay.Posted on Hotels.com![]()
ChristineAugust 8, 2026Verified
I stayed with my daughter for one night. When checking in, I did not appreciate how loud the front desk staff shared my room number as there was a suspicious individual behind us in line who left shortly after she said my room number. This made me feel unsafe. The rooms did not have a u lock or similar so this added to the uneasy feeling. The bathroom was small and had hair from the last guest who stayed. I was not very satisfied with my stay. | Liked: cleanliness | Disliked: staff & servicePosted on Hotels.com![]()
DanielAugust 7, 2026Verified
Very large room or suite. Separate living room, area. Shower and toilet we’re in their own room. Clue of the bathroom sink and mirror. We’re out in the living room area seemed a little weird. No ice available on the second floor. Hotel put $150 incidental charge on my credit card when we checked in. Seemed awful high. They removed it the next morning. Stay was adequate for our needs while attending balloon festival. | Liked: cleanliness, staff & service, property conditions & facilitiesPosted on Hotels.com![]()
WendyAugust 5, 2026Verified
Everything was very clean,staff was amazing and they had a very nice front porch area where you could sit and relax. The only complaint I had was the breakfast was not great. Good enough but not great. Sausage gravy was cold. Ran out of eggs and sausage at 9 even though breakfast goes until 10. Cappuccino machine output tasted like colored water. A very simple breakfast bar. One of things and not many choices. Very simple. Didn't even know they had bagels until the second day as those must have ran out too. | Liked: cleanliness, staff & service, amenities, property conditions & facilitiesPosted on Booking![]()
ZeilingaAugust 5, 2026Verified
☺Clean and comfortable rooms.Posted on Google![]()
DenaAugust 4, 2026
Family owned, great staff, very nice rooms and good breakfast! We will definitely stay here again!
Owner's reply
Thank you Dena! We're thrilled to hear you enjoyed your stay and appreciated our friendly team and comfortable rooms. As a family-owned hotel, it means the world to us to know our hospitality made such a positive impression. We truly appreciate your support and can't wait to welcome you back for another exceptional stay! Safe travels until then. - JoycePosted on Google![]()
WendyAugust 4, 2026
Very clean. Staff was super friendly and helpful. Only complaint I have is the breakfast "buffet" that I will use loosely. Not good. Sausage gravy cold and also out of items at 9 am when it goes until 10. Everything that was hot on the buffet was not good. Glad the second day at least there was a bagel. Not very many choices of anything. Only one kind of toast and bagels. Also tried the cappuccino and tasted like flavored water.
Owner's reply
Hi Wendy, thank you so much for your kind review! We're delighted to hear you enjoyed our clean accommodations and that our team made a positive impression with their friendly and helpful service. We also appreciate your comments about breakfast. Our breakfast is served from 6:00 AM to 10:00 AM, and our team works diligently to keep items replenished throughout the service. While availability can vary as guests enjoy different selections, we appreciate your observations regarding the hot items and overall variety, as feedback like yours helps us continue evaluating and improving the breakfast experience. Thank you again for staying with us. We hope to have the opportunity to welcome you back. Safe travels until then! -JoycePosted on Google![]()
JulieAugust 4, 2026
The staff is incredibly helpful and kind. Our needs were met at all times and we enjoyed our stay greatly! Thank you, Shelby, Julie, Derrick and the housecleaning staff! You made our stay more enjoyable. Hot tub and breakfast are both a great find at Hotel Pommier in Chariton, Iowa😊
Owner's reply
Thank you Julie! We're delighted to hear that you had such an enjoyable stay and that our team was able to make your visit a memorable one. Your kind words about Shelby, Julie, Derrick, and our housekeeping staff mean a great deal, and we'll be sure to share your recognition with them. We are thrilled you had a great stay and enjoyed our facilities. It was our pleasure to host you, and we look forward to welcoming you back to Hotel Pommier the next time you're in Chariton. Safe travels! 😊 -JoycePosted on Hotels.com![]()
RebeccaAugust 4, 2026Verified
We traveled from Corpus christi, TX to visit our son. I enjoyed the little living room area as it gave us a space to visit that wasn't a bed. Staff was extremely friendly. The breakfast was ok. My husband loved the coffee being available 24/7. | Liked: cleanliness, staff & service, amenities, property conditions & facilitiesPosted on Booking![]()
StantonAugust 4, 2026Verified
☺Staff was polite and extremely helpful.Posted on Google![]()
SandyAugust 3, 2026
Very well kept and comfortable space. The staff could not have been nicer! Just what we needed for our short stay!
Owner's reply
Hi Sandy, thank you so much for your kind review! We're so happy to hear that you and your family had a comfortable stay and found our hotel to be well kept. Your kind words about our staff truly mean a lot as they work hard to make every guest feel welcome, and we're delighted to know they helped make your visit just what you needed. We hope to welcome you back. Safe travels, and we look forward to seeing you again! -JoycePosted on Google![]()
EchoAugust 3, 2026
Clean rooms, quiet, layout was perfect staff extremely friendly and helpful
Owner's reply
Thank you Echo! We're thrilled to hear you enjoyed our clean and quiet accommodations. It's especially rewarding to know our team made a positive impression with their friendly and helpful service. We hope to welcome you back soon for another relaxing and enjoyable. -JoycePosted on Google![]()
LoriAugust 1, 2026
Everything was nice. Great breakfast. I would have liked housekeeping to come in to make the bed and exchange towels during our stay.
Owner's reply
Thank you Lori! We're so glad to hear you enjoyed your stay and that our breakfast helped make your visit even better. We also appreciate your feedback regarding housekeeping. We understand how refreshing it is to have the bed made and towels exchanged during your stay. Our housekeeping service is provided upon request, we would have been happy to refresh your room, make the bed, and exchange towels during your stay if a request had been made. We truly appreciate your support and look forward to welcoming you and your family back for another great stay! -JoycePosted on Hotels.com![]()
JessicaAugust 1, 2026Verified
Dirty!! Hair, dust, used contact lenses. No staff to clean when we checked in. Bad! | Disliked: cleanliness, property conditions & facilitiesPosted on Google![]()
DanieleJuly 31, 2026
my boyfriend and i stayed at this hotel for hinterland and it was fantastic! the digital check-in process was so nice, since we got to the hotel late at night while the front desk was closed. we will definitely be coming back!
Owner's reply
Thank you Daniele! We're delighted to hear that you and your boyfriend had a fantastic stay with us while attending Hinterland. It's great to know our digital check-in made your late-night arrival smooth and convenient, allowing you to settle in with ease. We're especially grateful to hear you'll be coming back and we can't wait to welcome you again for another comfortable and memorable stay. Safe travels until then! -JoycePosted on Hotels.com![]()
KaylaJuly 31, 2026Verified
Check in process was terrible since we arrived after 9pm. Otherwise overall was fine. | Liked: cleanliness, amenities, property conditions & facilities | Disliked: staff & servicePosted on Hotels.com![]()
TerriJuly 30, 2026Verified
We have stayed here before and the upgrades are very nice! It's convenient, and breakfast was very tasty! The key system was different but very user friendly and useful. We like the local owned facilities! | Liked: cleanliness, staff & service, amenities, property conditions & facilitiesPosted on Hotels.com![]()
JeffJuly 27, 2026Verified
The room was very clean and appeared to be recently painted. Access was a breeze with the electronic keypads so that was a nice touch and the staff was responsive, but we didn't need them that much. The room refrigerators are off when you arrive, ours never turned on, but it wasn't a huge issue, The breakfast is your typical rubber egg and sausage patties, but there were some biscuits and gravy and some waffles that seemed ok, we didn't try them. And a selection a various cereals and oatmeal. Nothing to write home about, but not terrible and the 24/hr coffee was nice but a little week for our southern tastes. The fruit selection was only apples. No real complaints just the hype about "breakfast" is a bit overstated. However, there are some magnificent cafe's and coffee houses downtown we enjoyed very much. We will stay here again if we go back. | Liked: cleanliness, staff & service, property conditions & facilitiesPosted on Airbnb![]()
KassieJuly 26, 2026Verified
Nice placePosted on Hotels.com![]()
TraceeJuly 24, 2026Verified
Liked: cleanliness, staff & service, amenities, property conditions & facilitiesPosted on Booking![]()
ElvaJuly 23, 2026Verified
☺Amazing communication from the staff after our flights were delayed. Easy check in and fun facilities on the property too.Posted on Google![]()
ScottJuly 22, 2026
Newest & nicest hotel in the area. Very modern. Live check-in ends at 9p but their off-site check-in is seamless. Everything digital coded including the rooms. Decent free offering of breakfast. Great place to stay in Cheriton, IA!
Owner's reply
Thank you, for your fantastic review Scott! We're delighted to hear you enjoyed your stay and appreciated our modern amenities, seamless self check-in process, and digital room access. It's also great to know you enjoyed our complimentary breakfast and found us to be a great place to stay in Chariton. Your kind words mean a great deal to our team. We truly appreciate you choosing us and look forward to welcoming you back the next time your travels bring you to the area. Safe travels! -JoycePosted on Google![]()
GregJuly 21, 2026
The Hotel is very clean, service is quick and friendly. Really enjoyed the comfortable room and updated decor. Reasonable rates and a very good breakfast.
Owner's reply
Thank you for your wonderful review Greg! We're delighted to hear that you and your family enjoyed your stay. It's great to know you appreciated our clean and comfortable rooms and updated decor and friendly service. We look forward to welcoming you back the next time you're in Chariton. Safe travels! -JoycePosted on Google![]()
GregJuly 21, 2026
Clean room, comfortable bed and efficient service!
Owner's reply
Thank you Greg! We're so pleased to hear that you enjoyed your clean room and the efficient service provided by our team. Creating a welcoming and relaxing experience for every guest is what we strive for, and it's rewarding to know we delivered during your stay. We look forward to welcoming you back the next time you're in Chariton for another comfortable and enjoyable stay! -JoycePosted on Booking![]()
TerryJuly 20, 2026Verified
The staff is always - ALWAYS - extremely helpful and friendly. I'd hire all of them. ☺Staff is excellent. They run this place. ☹Breakfasts...I don't even stop. Not even for coffee. Head to Scooters. I don't eat white sausage gravy on biscuits.Posted on Booking![]()
HelenJuly 20, 2026Verified
☺Clean and comfortable room ☹Adequate breakfast but nothing specialPosted on Google![]()
DaenaJuly 19, 2026
I had a great stay thank you. The only thing I could say needs attention is the fan in the bathroom. Sounds like the plane is literally taking off.
Owner's reply
Thank you Daena! We are thrilled you had a great stay with us. We also appreciate you bringing the bathroom fan to our attention. Feedback like yours helps us identify areas that need attention, and we'll be sure to have our team inspect it. We hope we can host you again soon! Safe travels until then. -JoycePosted on Hotels.com![]()
JacquelineJuly 19, 2026Verified
First, let me say that I would stay here again. The beds and pillows were very comfortable and clean, and we had 4 good nights of sleep. Breakfast was adequate with the usual choices at a hotel buffet. Coffee was available 24/7. No daily housekeeping (who really needs it!) but was available on request, and towels, tissue, etc available in the lobby. That said, this is an older hotel that is showing its age. The carpet in our room was fraying and the bathroom floor looked dirty even though it wasn’t. Suggestions would be a towel holder at the sink and a grab bar in the shower for older guests. The carpet in the halls looked like it needed a good cleaning. This is a nice mid-level hotel that is perfectly acceptable, but with a few updates and tweaks could be excellent. | Liked: cleanliness, staff & service, amenities, property conditions & facilitiesPosted on Hotels.com![]()
CecileJuly 18, 2026Verified
The cleaners are great. Breakfast--good variety but so much waste! Does every cup have to be wrapped in plastic? Do the utensils have to be flimsy plastic? They won't even spread butter. The breakfast staff don't speak to the patrons or ask if everything is okay. Little things. The reception desk staff could be more attentive and could show more interest. Sometimes they don't even look up. For example, a conversation like "are you here for the operas?" But the experience varied depending on who was on the desk. The front deck area is very bare and uninviting. Maybe some potted plants? The best thing about the hotel is its proximity to Blank Performance Center. | Liked: cleanliness, amenities, property conditions & facilitiesPosted on Google![]()
EsleyJuly 17, 2026
We have stayed here for many years and have always enjoyed it.
Owner's reply
Thank you so much Esley! We are glad you enjoyed every time you stay with us and hope we get a chance to host you again soon! - JoycePosted on Google![]()
DebbieJuly 14, 2026
We booked this hotel last minute. We were in town for a wedding and decided to stay an extra night. Our previously booked hotel couldn’t accommodate the second night so we canceled and booked with Hotel Pommier instead. What a pleasant surprise! Excellent, friendly staff, very clean rooms and amenities that you won’t find at the cookie cutter hotels. The signs posted throughout the hotel were awesome and comical! I didn’t eat the offered breakfast, but our son said it was good. If we are ever needing to stay in indianola again, we will definitely stay here!
Owner's reply
Thank you Debbie! We’re thrilled to hear that what started as a last-minute change turned into such a pleasant surprise for your family. We are glad that you enjoyed the personality and charm of Hotel Pommier. We believe hospitality should feel warm, welcoming, and a little fun, and we're thrilled that came through during your visit. Thank you for choosing us during such a special occasion in town. We look forward to welcoming you back the next time your travels bring you to Indianola. Until then, safe travels and best wishes to you and your family! -JoycePosted on Hotels.com![]()
JamesJuly 14, 2026Verified
Staff very helpful. Room was very clean. Hair dryer was did not work. | Liked: cleanliness, staff & service, amenities, property conditions & facilitiesPosted on Booking![]()
KrutzJuly 13, 2026Verified
☺Spacious rooms and comfortable beds. ☹Black out curtains could not keep out the spotlight shining on the east side of the building.Load more
Should I stay at the Quality Inn Indianola Iowa?
That’s a great question we thought you might ask! Well, since you’re reading our website, obviously you should stay with us! Kidding aside, we want you to have the best experience when visiting Indianola which means finding a hotel that best meets your needs. That’s why we wrote a dedicated guide comparing the Quality Inn Indianola vs. Hotel Pommier Indianola.
Should I stay at the Country Inn and Suites Indianola Iowa?
You’re on a roll, another great question! Both hotels are highly rated which can make for a tough decision. We did our best to outline some of the differences to help you compare Country Inn and Suites Indianola vs. Hotel Pommier Indianola.
