Privacy Policy

Effective Date: 02/26/2025

Hotel Pommier (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our hotels, website, and services, including SMS communications.

Information We Collect

We collect information you provide when you make a reservation, contact us, or use our services. This may include:

Name, email, phone number, and payment details
Guest preferences and stay history
Communication preferences, including SMS opt-ins

How We Use Your Information

We use your data to:

Provide and improve our services
Process reservations and payments
Send booking confirmations, updates, and other transactional messages
Respond to inquiries and provide customer support

SMS Messaging & Consent

By providing your mobile number, you agree to receive text messages from Hotel Pommier via its mobile text message provider, Whistle Messaging. Messaging frequency varies. Standard message and data rates may apply.

Transactional Messages: Guests may receive SMS messages related to their booking and stay without prior opt-in.
Promotional Messages: At this time, we do not send promotional SMS messages but if we do, we will require explicit opt-in consent.
Opt-Out: You can unsubscribe at any time by replying “STOP” to any message or texting “STOP” to the respective Whistle number: Hotel Pommier Chariton: (641) 436-8595, Hotel Pommier Indianola: (515) 209-3347
Help: For assistance, reply “HELP” to any message or text “HELP” to the respective Whistle number.
Data Sharing: We do not share your mobile information with third parties for marketing purposes.

Data Protection & Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights & Choices

You may request access, corrections, or deletion of your personal information. To make such requests, please contact us at [Insert Contact Email].

Updates to This Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

For any questions about this Privacy Policy, please contact us at 515-961-0551